Storpix User Agreement and Terms of Use

1. Parties and Definitions

This User Agreement and Terms of Use (the "Agreement") is entered into between Pixs Yazılım ve Ticaret A.Ş. ("Pixs", "Storpix", the "Company", "we", "us") on the one part, and the natural or legal person using the Storpix mobile application, website and related services (the "User", "you") on the other part.

The following definitions apply throughout this Agreement:

• Service: All functionality of Storpix, including the mobile application, the website at https://storpix.net, the QR guest album, digital invitations and RSVP tracking, artificial intelligence visual and text tools, physical printing/e-commerce and the family-only album.
• Account: The registered user record you create with email, Apple or Google.
• Guest: A person who uploads content to an event or submits an RSVP response by scanning a QR code or via an invitation link, without creating an Account.
• Content: Any photos, videos, audio, messages, event and invitation information and similar data uploaded or entered by a User or Guest.
• Credit: The countable unit of usage consumed to run artificial intelligence features.
• Store: The Apple App Store and Google Play application stores.

Contact: info@storpix.com. Web: https://storpix.net.

2. Seller / Service Provider Information

In accordance with distance sales and electronic commerce legislation, the identity details of the seller and service provider are set out below.

• Legal name: Pixs Yazılım ve Ticaret A.Ş.
• Email: info@storpix.com
• Web: https://storpix.net
• Current commercial registry details — including the MERSIS number, trade registry number, tax information and registered address — are available on request at info@storpix.com.

For contact and customer service you may write to info@storpix.com. For distance sales transactions, the pre-contractual information form and distance sales contract presented before the order apply together with this Agreement.

3. Subject Matter and Acceptance

By using the Service, you represent that you have read, understood and agree to be bound by this Agreement, the Privacy Policy (https://storpix.net/gizlilik) and the Privacy Choices and Data Deletion page (https://storpix.net/gizlilik-tercihleri). If you do not accept these terms, you must not use the Service.

The current version of this Agreement is always published at https://storpix.net/sartlar.

4. Scope of the Service

Storpix is an "event memory" application for special occasions such as weddings, engagements and birthdays, and primarily offers the following functions:

• QR guest album: Guests can upload photos, videos and messages by scanning a QR code, without installing the application.
• Digital invitation and RSVP tracking: Creating invitations and collecting attendance responses.
• Artificial intelligence tools: Visual tools such as photo enhancement/restoration, and text generation such as album analysis, social media copy, thank-you notes and event stories. These features run on Credits.
• Physical printing and e-commerce: Ordering physical products, with sales in TRY, USD and EUR currencies.
• Family-only persistent album: A continuous album space shared with family members.

The Company may from time to time develop, modify or discontinue the content, functions and plans of the Service.

5. Account, Eligibility and Age

To use the functions of the Service that require registration, you must create an Account. You are responsible for keeping your Account information accurate and current and for maintaining the confidentiality of your access credentials. You are responsible for all activity that occurs through your Account.

To use the Service you must be at least 18 years old or have reached the age of majority in your country. If you are not of legal age, you may use the Service only under the supervision and consent of your parent or legal guardian. When you enter information about a child in the family album (such as name, date of birth or photos), you represent that you are authorized to do so and hold the necessary permissions.

The Company reserves the right to suspend or terminate your Account in the event of a breach of this Agreement.

6. User and Guest Content

You own all Content you upload or enter, subject to applicable legal rights. The Company does not claim ownership of your Content.

By uploading Content to the Service, you grant the Company a limited, worldwide, royalty-free and transferable license to use your Content solely to provide, operate, store, reproduce, display and share the Service with the persons you designate, to fulfill your physical print orders, and to run the artificial intelligence features you select, and only to the extent necessary for those purposes. The sub-licensing right under this license is limited to the service providers the Company uses for these purposes (such as storage and artificial intelligence providers) and only to the extent necessary to provide the Service. This license is necessary for us to process your Content on our servers and on the infrastructure of our service providers, and it terminates within a technically reasonable period when you delete your Content or close your Account, subject to legal retention obligations.

You alone are responsible for your Content. You represent and warrant that you hold all legal rights and permissions to upload, share and process the Content; that you have obtained the necessary consents and permissions to process the image, voice and personal data of the persons appearing in the Content (including guests, family members and children); and that the Content does not infringe the copyright, trademark, privacy, personality or other rights of third parties.

When you upload content or submit an RSVP response as a Guest, you agree that the information you provide is accurate and that you are authorized to share it. Guest Content is tied to the data of the User who owns the relevant event; when the event or the owner's account is deleted, such content is deleted together with it. As a Guest, you may exercise your rights regarding your personal data through the relevant event owner or by contacting us at info@storpix.com; the procedure for exercising these rights is explained in the Privacy Policy (https://storpix.net/gizlilik).

The Company reserves the right to remove or disable access to Content it considers unlawful or contrary to this Agreement, without prior notice.

7. Acceptable Use and Prohibited Conduct

While using the Service, you may not:

• Upload or share Content that violates applicable law, public order or morality, or that infringes the rights of others.
• Enter Content that infringes the copyright, trademark, privacy, personal data or personality rights of third parties.
• Upload personal data, images or audio belonging to others without authorization.
• Share content involving insult, harassment, hate speech, violence, obscenity or the abuse of children.
• Distribute malware, endanger the security of the Service, attempt to gain unauthorized access, or abuse or overload the Service with automated tools.
• Attempt to circumvent the Credit system, subscription mechanisms or rate limits.
• Use the Service for purposes other than those for which it is offered, including resale or improper commercial gain.

In the event of a breach of these rules, Content may be removed and your Account may be suspended or terminated.

8. Intellectual Property

The Storpix brand, logo, software, interface, design, texts and all elements other than your Content belong to the Company or its licensors and are protected by intellectual property law. This Agreement grants you only a limited, non-exclusive, non-transferable right to use the Service for personal use in accordance with this Agreement; it does not grant any right to copy, modify, reverse-engineer or create derivative works of the Service's software.

9. Artificial Intelligence Features and Use of Credits

The Service offers visual tools such as photo enhancement/restoration and text generation (such as album analysis, social media copy, thank-you notes and event stories). These features consume Credits.

When using artificial intelligence features, you agree that:

• Generated content: Artificial intelligence outputs are generated automatically and may not always be accurate, complete or fit for your purpose. It is your responsibility to review the generated content and assess its suitability before use. The Company makes no warranty as to the accuracy, quality or fitness for a particular purpose of the generated content.
• Image processing: When you run visual artificial intelligence features, the relevant photo is transmitted via an access link to external artificial intelligence providers located outside Türkiye for processing. Text generation features do not transmit your photos; however, the text and event information you enter (for example, event-related names, date and venue) may be transmitted to external providers located outside Türkiye. These providers, the cross-border transfer and the safeguards applied are explained in the Privacy Policy (https://storpix.net/gizlilik).
• Credit consumption: Each artificial intelligence operation deducts a certain number of Credits. If an operation fails for technical reasons, the relevant Credits are automatically refunded.
• Non-refundability: Credits used in successfully completed artificial intelligence operations are not refundable. Purchased Credit packs, being digital content for which performance has begun, are not subject to refund, without prejudice to the mandatory provisions of applicable consumer law.

10. Subscriptions, Auto-Renewal and Store Rules

Storpix offers Free, Plus and Ultimate subscription plans. The Plus and Ultimate subscriptions are paid and are purchased through the App Store and Google Play (managed via RevenueCat infrastructure). The differences between plans (such as storage, number of events and artificial intelligence credits) and the current price of each plan are clearly shown in the application at the time of purchase and on the relevant Store product page. The current price, term length and per-period fee are displayed on this purchase screen.

Subscription terms:

• Price and display: The current price of each plan, the term length (annual) and the fee per period are displayed on the purchase screen and on the relevant Store product page. The valid and binding price is the price shown by the Store at the time of purchase.
• Term and auto-renewal: Paid subscriptions are offered annually. Unless cancelled at least 24 hours before the end of the current term, the subscription automatically renews, and your account is charged the renewal fee within the 24 hours before the renewal date. Payment is charged to your Store account.
• Cancellation: You may cancel your subscription at least 24 hours before the end of the current term through the subscription settings of your relevant Store account. Cancellation takes effect at the end of the current term; the fee paid for the current term is, as a rule, non-refundable, subject to Store policy.
• Restoring purchases: You can restore your previous purchases by signing in with the same Store account.
• Store policies: The charging, renewal, refund and cancellation of subscription fees are subject to the applicable policies of Apple and Google. Store rules apply to these matters, and the Company has no control over Store charges.
• Plan change: If your subscription ends or is not renewed, your account becomes subject to the Free plan conditions and the relevant storage/usage limits.

Deleting your Account from within the application does not automatically cancel a subscription purchased through a Store. You must separately cancel your subscription through the relevant Store.

11. Sale of Physical Products and E-Commerce

You may order physical prints and similar products through the Service. Sales of physical products constitute a distance sales contract and are subject to the following terms.

• Order and pricing: Product prices are displayed in TRY, USD or EUR. The applicable price is confirmed by recalculation on the server side before payment. The order is formed upon confirmation of payment.
• Information collected: To fulfill the order, you provide information such as name, phone, delivery address, city, postal code, country and, where applicable, an order note. This information is processed for the purpose of order and delivery.
• Delivery: Products are shipped to the address you specify at the time of order, within the announced estimated periods. The Company is not responsible for delay or non-delivery caused by incorrect or incomplete address information.
• Right of withdrawal and its exception: In distance sales, the consumer generally has a right of withdrawal within the period prescribed by law from the date of delivery. However, since physical print products are custom-made/personalized products prepared in line with the consumer's requests or personal needs, they fall under the exception to the right of withdrawal under applicable law, and the right of withdrawal cannot be exercised for such products. This is also stated separately in the pre-contractual information presented before the order. Rights regarding defective products and other consumer rights arising from law are reserved.
• Returns and exchanges: If a product is defective, damaged or different from the order, you may request an exchange, repair or refund within the framework prescribed by law. For your requests, you may contact us at info@storpix.com.

12. Payment and Billing

Payments are made through two separate channels:

• Subscriptions and Credit packs: Charged through the App Store and Google Play, using the payment infrastructure of the relevant Store. The current prices of Credit packs are clearly shown in the application at the time of purchase and on the relevant Store product page.
• Physical product payments: Collected through Iyzico's hosted payment page. You enter your card information directly within Iyzico's environment; this information is not stored by the Company. The payment result is verified on the server side with the payment provider and compared against the order amount. The Company retains only a payment reference and limited records returned by the provider that contain no card data.

Invoice and payment records are retained in accordance with applicable tax and commercial law.

13. Fees and Changes

The Company reserves the right to update plan fees, Credit pack prices and product prices. Changes to subscription fees take effect within the framework of the relevant Store rules and before the renewal period; if you do not accept a price change, you may cancel your subscription before renewal. New orders are subject to the prices in effect at the time of order.

14. Suspension and Termination of the Service

This Agreement remains in effect until you delete your Account or the Company discontinues the Service.

The Company may suspend or terminate your Account or your access to the Service, with prior notice or, where circumstances require, without notice, in the event of a breach of this Agreement, unlawful use, a security threat or a legal obligation.

You may delete your Account at any time from within the application. The in-app flow is briefly as follows: you open the Storpix application and sign in, go to the Profile tab, and tap "Delete my account" and confirm. If you cannot access the application, you may send an email titled "Account deletion request" to info@storpix.com from the email address with which you created your account; after your identity is verified, your request is fulfilled within 30 days at the latest.

Account deletion is irreversible; your account, profile, events and albums, and the photos, videos and audio belonging to them (including cloud copies) are permanently deleted. The scope and exceptions of account deletion (including records subject to legal retention obligations) are explained in the Privacy Policy (https://storpix.net/gizlilik) and the Privacy Choices and Data Deletion page (https://storpix.net/gizlilik-tercihleri).

15. Disclaimer of Warranties

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, the Company makes no express or implied warranty that the Service will be uninterrupted, error-free, secure or fit for a particular purpose. The continuity of artificial intelligence outputs, third-party services and functions dependent on an internet connection is not guaranteed. This clause does not eliminate mandatory provisions in favor of the consumer.

16. Limitation of Liability

To the maximum extent permitted by applicable law, the Company is not liable for indirect, incidental, special, punitive or consequential damages, loss of profit, or loss of data or Content. The Company's total liability arising from this Agreement is limited to the amount you actually paid to the Company for the Service in the twelve months preceding the event giving rise to liability.

These limitations do not eliminate the Company's liability arising from its intent or gross negligence, or the mandatory provisions of consumer legislation in favor of the consumer.

17. Indemnification

You agree to indemnify and defend the Company, its employees and business partners against any and all claims, lawsuits, damages and costs (including reasonable attorney's fees) arising from your use of the Service, the Content you upload, your breach of this Agreement or applicable law, or your infringement of the rights of third parties.

18. Force Majeure

The Company cannot be held liable for failure or delay in performing its obligations due to events beyond its reasonable control, such as natural disasters, war, terrorism, epidemics, electricity or internet outages, infrastructure or third-party service provider failures, cyberattacks, changes in legislation or decisions of public authorities.

19. Changes to the Agreement

The Company may update this Agreement from time to time. The current version is published at https://storpix.net/sartlar and takes effect on the date of publication. Reasonable notice is provided for material changes. Your continued use of the Service after the changes take effect means that you accept the updated Agreement.

20. Additional Provisions Regarding the Apple and Google Stores

If you obtained the Service through the Apple App Store, the following provisions apply:

• This Agreement is solely between you and the Company; Apple is not a party. The Company, not Apple, is responsible for the content, maintenance and support of the Service.
• If the Service fails to conform to an applicable warranty, within the framework of Apple's applicable rules, any refund of the price paid may be made by Apple; beyond that, all warranty claims relating to the Service are directed to the Company.
• Apple and its subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of this Agreement, have the right to enforce it against you.
• The minimum terms of Apple's current "Licensed Application End User License Agreement" (Apple Standard EULA) are deemed incorporated into this Agreement; in case of conflict between this Agreement and the Apple Standard EULA, Apple's rules apply with respect to use obtained through Apple.

Use obtained through Google Play is subject to Google's applicable terms of use and payment.

21. Governing Law and Jurisdiction

This Agreement is governed by Turkish law. For Users who do not qualify as consumers, the Courts and Enforcement Offices of Trabzon have jurisdiction over disputes arising from this Agreement.

For Users who qualify as consumers, the jurisdiction of the consumer courts and consumer arbitration committees of the consumer's place of residence and of the place where the transaction was carried out, and the mandatory provisions of legislation in favor of the consumer, are reserved. No provision of this Agreement may be interpreted in a manner that limits or eliminates the rights granted to you by consumer law.

22. Protection of Personal Data

The Company processes personal data within the framework of Law No. 6698 on the Protection of Personal Data (KVKK) and, to the extent applicable, the European Union General Data Protection Regulation (GDPR). The data controller is Pixs Yazılım ve Ticaret A.Ş.

The categories of personal data processed, the purposes and legal grounds of processing, domestic and cross-border transfers (including artificial intelligence, storage, payment, notification and analytics providers) together with the safeguards for such transfers, and the full scope of data subject rights (including requesting information, access, rectification, erasure, objection to processing and the application procedure) are explained in the Privacy Policy (https://storpix.net/gizlilik). The concrete steps for deleting your data and managing your privacy choices are set out on the Privacy Choices and Data Deletion page (https://storpix.net/gizlilik-tercihleri).

23. Contact

You may contact us with any questions, requests or notices regarding this Agreement or the Service.

• Data controller and service provider: Pixs Yazılım ve Ticaret A.Ş.
• Email: info@storpix.com
• Web: https://storpix.net
• Privacy Policy: https://storpix.net/gizlilik
• User Agreement / Terms of Use: https://storpix.net/sartlar
• Privacy Choices and Data Deletion: https://storpix.net/gizlilik-tercihleri

Effective / Last updated: June 26, 2026.